TMCnet News
Etisalat, Huawei Deepen Cooperation in Customer Experience(Sinocast Telecommunications Beat (China) Via Acquire Media NewsEdge) SHENZHEN, November 11, SinoCast -- Middle East news website Albawaba.com revealed contract for operational and maintenance management center between local telecom service provider Etisalat and Huawei Technologies in October to strengthen strategic cooperation relating to customer experience management, improve mutual service quality and user experience in Egypt. Both sides promised to offer creative solutions in customer experience management. Huawei Technologies will participate in managing companies under operation by Etisalat, including Pakistani mobile carrier Ufone. In United Arab Emirates, they teamed up in deploying enterprise customer experience center based in geological positioning system. |